The chain and clasp were discolored— I can’t seem to figure out how to get the pendant to face forward. It keeps turning around.
Hi Judy, Thanks for taking the time to leave us a review. I'm really sorry to hear your chain arrived discolored, we are happy to send you a replacement chain and a guide on how to loop it to assure the watermelon stays facing forward. Please send us an email at firstname.lastname@example.org so we can help. We appreciate your feedback - it makes us better! Best wishes, Knoa Buckley (they/them) Shipping manager